Privacy Policy

Guerya ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://guerya.com/ (the "Site") or make a purchase from us.

Please read this privacy policy carefully. By using our Site and services, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us and automatically when you use our Site.

Personal Information You Provide: We collect information you provide when you place an order, create an account, contact customer service, or subscribe to our marketing emails. This includes:

Name

Shipping and Billing Address

Email Address

Phone Number

Payment Information

Purchase History

Information Collected Automatically: When you visit our Site, we automatically collect certain data about your device and interaction with the Site. This includes:

Device Information: Such as your IP address, browser type, operating system.

Usage Data: Information about how you interact with our Site, such as the pages you view, the products you browse, and the referring/exit pages. We collect this through cookies, log files, and similar technologies.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

Process and fulfill your orders, including sending you order confirmations and shipping notifications.

Communicate with you about products, services, promotions, and events.

Provide customer support and respond to your inquiries.

Improve and optimize our Site, including analyzing trends and user behavior.

Protect against fraudulent or illegal activity and ensure the security of our Site.

Comply with legal obligations.

3. Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, under strict confidentiality agreements. These parties include:

Payment processors to securely handle payment transactions.

Shipping carriers to deliver your orders.

Email marketing and analytics providers to manage our communications and analyze Site performance.

IT and cloud storage providers to host our Site and data.

We will not sell or rent your personal information to third parties for their marketing purposes. We may also disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.

We use cookies to remember items in your shopping cart, understand site usage, and personalize your experience.

You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Site, such as the shopping cart.

5. Your Choices

Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you.

Account Information: You can review and update your account information by logging into your account on our Site.

Cookies: Adjust your browser settings to refuse cookies.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

8. Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our Site and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: returns@guerya.com
Phone: 1620-322-1059
Address: 4881 Hillcrest Lane, Stanwood, WA 98292